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I didn´t get the order confirmation mail, what can I do?

Our e-mails confirming that "the order has been well received" or that "the order has been sent" are sent automatically by machines. Therefore some spam filters consider them as spam mail and sent them to a spam folder, delete them or simply block them. In the case you do not receive the e-mail confirmation within 4 hours upon your file sending, kindly check the order status at www.hofmann.es Digital/My orders.

You only need to write down your e-mail address and your Order No. and you will be able to see your current order status. "In process" status means that your file was well received.

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